South Africa's Airlink has apologised to customers for the flight delays and inconvenience experienced arriving at and departing from Windhoek’s Hosea Kutako International Airport today.
According to the airline, all operations at Hosea Kutako International Airport are being affected. This is due to the eviction of ground handling company, Menzies, and its overnight replacement by Paragon, a new service provider.
"While the delays are beyond Airlink’s control, to avoid bottlenecks and minimise delays, today we deployed a team of personnel from Johannesburg, Port Elizabeth and Cape Town in addition to our Windhoek staff to ensure our flights to and from the Namibian capital were not disrupted." Airlink said.
Airlink operates up to four flights a day between Johannesburg and Windhoek and up to three a day between Cape Town and Windhoek.
"We anticipate further teething issues as Paragon becomes fully resourced and equipped to deliver all of the services it has assumed. These include passenger check-in, boarding and disembarkation of flights, security on the aircraft parking apron, baggage handling, cleaning and provisioning of flights." the airline added.
According to the airline, affected customers, meeters and greeters should visit www.flyairlink.com or Airlink’s social media channels for updated information and advice.
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