Following a deadlock in wage negotiations between South African Airways (SAA) and the SAA Pilots Association (SAAPA), pilots affiliated with SAAPA, and the National Transport Movement have commenced a strike today, 5 December 2024.
SAA interim chief executive officer, Professor John Lamola said, “This situation is regrettable, and we acknowledge the trust our customers place in us for their travel needs. We are committed to ensuring that all passengers reach their destinations despite the challenges posed by a limited schedule and necessary re-accommodations on other airlines.”
Lamola reassured customers and the aviation fraternity that not all SAA pilots are on strike. “Despite some alterations and restrictions to the SAA schedule and services during this period, SAA remains operational and continues to serve its passengers.”
Details of the limited flight schedule and re-accommodation plans have been communicated to travel agents and passengers who booked directly with SAA through the Call Centre, General Sales Agency, City and Airport Ticketing Offices, flysaa.com, and SAA mobile applications.
For more on this, customers are being advised to visit the SAA website for a detailed FAQ on the flight schedule that will be updated regularly.
Important Contact Details:
Travel Agents requiring assistance should call Trade Support or email tradesupport@flysaa.com
For ticket reissues, requests should be emailed to SAAschedulechange@flysaa.com
Customers with queries related to Voyager services should contact the Voyager Service Desk at the Call Centre or email VoyagerServices@flysaa.com
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