Kenya Airways has enhanced the onboard comfort and passenger experience of its customers with the unveiling of Economy Max.
Economy Max is a product that allows customers to create additional personal space by booking a seat or a row next to them.
First of its kind for an African carrier, Economy Max will be available for purchase between 48 to 3 hours before departure to all Kenya Airways customers purchasing Economy Class tickets globally.
According to a July 2020 IATA Study, travelers are seeking ways to feel more comfortable about flying again. This has led to increased accountability for airlines to ensure passenger confidence.
Kenya Airways Economy Max will meet the evolving needs of travelers during the pandemic by offering the ability to purchase an empty seat or row next to them.
Economy Max puts passengers in control of their experience and ensures that customers have a choice as they enjoy their privacy with additional space to themselves.
As it recovers from the effects of the COVID-19 pandemic, Kenya Airways continues to adapt to the evolving needs of customers. Economy Max is one of the airline's latest innovative products to improve the overall travel experience of customers.
Passengers can purchase Economy Max seats online and pay via credit card. Once purchased, a confirmation email will be sent to them with information about their flight and seat allocation.
For details, including how to book Economy Max seats, visit: https://www.kenya-airways.com/en-ke/economy-max#faqs
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Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.
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