To further enhance the onboard experience of passengers, Delta is beginning to offer free Wi-Fi to all customers on board most domestic mainline flights beginning 1 February, 2023.
With this, Delta will become the first major U.S. airline to offer free Wi-Fi as a core element of its customer experience. The Wi-Fi roll out is in partnership with T-Mobile.
The airline will offer the service on more than 700 Viasat-equipped aircraft by the end of 2023. Delta also announced plans to bring free Wi-Fi on international and regional aircraft by the end of 2024.
“At work, at home and everywhere in between, connectivity is essential to daily life, and your journey on Delta should be no different,” said Delta CEO Ed Bastian at CES 2023 in Las Vegas. “Our vision has long been to deliver an experience at 30,000 feet that feels similar to what our customers have available on the ground.”
Designed to fuel Delta’s vision of more personalized travel, customers will log in using their Delta SkyMiles® account or join SkyMiles on the ground or in the air for free to connect.
“At T-Mobile, we believe staying connected while traveling should be an easy, seamless experience,” said Mike Sievert, T-Mobile CEO. “T-Mobile customers already get free in-flight Wi-Fi and now we’re partnering with Delta to bring that experience to all customers, regardless of their wireless provider, so that anyone flying Delta can enjoy online access from takeoff to touchdown.”
According to information on Delta’s website, 62 Boeing 757-200s and 130 Boeing 737-900s are now ready for free Wi-Fi roll out. These will be followed by 77 Boeing 737-800s from 10 January, 127 Airbus A321ceo’s from 17 January, 56 Airbus A319s, 62 Airbus A320ceo’s, and 155 Airbus A321neo’s from 24 January, 2023.
Delta also announced its plans for Delta Sync Exclusives hub — a new SkyMiles-unlocked mobile platform coming this spring aimed at elevating the in-flight connectivity experience with exclusive offers, access and entertainment from beloved brands that are mainstays of everyday life. Delta will launch Delta Sync Exclusives hub later this spring.
Delta SkyMiles Members will enjoy exclusive in-flight access to premium entertainment from Paramount+, new destination guides from Atlas Obscura and more in 2023 with Delta Sync.
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