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Chidozie Uzoezie

PaxEx: Delta Air Line’s Mobile App Gets Major Upgrade



Delta’s award-winning Fly Delta App is getting a major upgrade just in time for summer travel. Introducing Fly Delta 6.0, the most comprehensive update to the app since 2019—packed with improvements that help customers save time, explore new destinations and manage their travel even when the unexpected happens. 


Available from 7 May, the latest update to the app includes a slate of new and updated features, functionality and experiences that reimagine how customers can engage with Delta. This includes an all-new Help Center view, always-available access to boarding information and connectivity to our Virtual Assistant. And quickly following in early summer, customers will also soon be able to utilize their Delta SkyMiles credentials from their Fly Delta App to seamlessly connect to Delta Sync Wi-Fi onboard. 


From home to destination, on average 85% of Delta SkyMiles Members rely on the industry-leading Fly Delta app when traveling. With more than one billion unique app engagements in 2023, the updates coming to Fly Delta have an opportunity to create more meaningful, connected and elevated moments as customers embark on summer travel plans.  


PLAN YOUR NEXT TRIP WITH EXPLORE 


Use the all-new Explore page in the app to gain inspiration, plan and book your next trip on Delta with ease. The highly personalized experience is connected with Delta’s integrated digital ecosystem, remembering your recent experiences and highlighting places to explore next.   


EVERYTHING WHERE IT SHOULD BE WITH REFRESHED, EASY-TO-USE NAVIGATION 


Browse the app with ease through a streamlined navigation ribbon that better reflects how customers engage with the app today. The new My Trips tab brings relevant, upcoming trip information into a standalone view, mirroring how customers navigate the delta.com homepage.  


COMING SOON: LOG IN TO DELTA SYNC WI-FI DIRECTLY FROM FLY DELTA 


Customers connecting to Delta Sync Wi-Fi using a personal device with Fly Delta installed can log in after connecting to the “DeltaWifi.com” wireless network onboard. Simply tap to log in using your Fly Delta app credentials and seamlessly access fast, free Wi-Fi connectivity on available routes. This feature will rollout beginning early this summer. 


Delta Sync Wi-Fi continues to roll out in 2024 with the vast majority of Delta customers expected to have access to fast, free connectivity by the end of the year.  


ALWAYS-AVAILABLE BOARDING PASS STICKS WITH YOU  


Customers navigating their day of travel can now use new boarding pass functionality that keeps boarding information readily available and just a tap away, even as customers move around to other screens in the app. Check an upcoming flight, plan a bucket-list trip, access in-app wayfinding and more without losing touch with your boarding pass. 


MANAGE THE UNEXPECTED WITH NEW HELP CENTER VIEW 


The updated app brings simplicity to the unexpected with an all-new Help Center view. During moments where travel on Delta flights is disrupted, customers will be prompted with a simplified view of the actions required to continue their journey.  


Through the Help Center, customers can select and manage Delta flight options, track baggage and more in one dynamic page. In one tap, connect with Virtual Assistant directly from the app for follow up questions or needs. Even better, the view now reflects more of the information Delta Reservations specialists see when assisting customers who contact Delta by phone or messaging. 


AND MORE IS ON THE WAY THIS YEAR 


Delta teams are constantly listening to customer and employee feedback and finding ways to continue engaging through the app experience. Watch this space—more updates are on the way in summer 2024. 

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Comments (33)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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