Hyatt Hotels has unveiled a new Global Franchise and Owner Relations organization, dedicated to advancing care for owners and operators, enhancing the guest and customer experience and supporting accelerated franchise growth.
Hyatt is dedicating focused resources to support this key stakeholder group in an effort to expand the franchise portfolio and increase property performance by further elevating Hyatt’s guest and customer personalization strategy.
The group will be led by Hyatt veteran Jim Chu. In his expanded role as EVP Global Franchising and Development, Chu will oversee the global strategy for owner/operator relations and development. He will continue to report to Chuck Floyd, Global President of Operations.
Hyatt’s new dedicated Franchise Operations team will be focusing on driving superior financial performance and will be led by Paul Daly in his new role as SVP Franchise Operations, reporting to Jim Chu.
Daly will lead a cross-functional team covering commercial services, performance, operations and learning & development.
Through this highly-coordinated approach, the team will provide resources designed to help franchisees achieve operating excellence and fully tap the power of the brand to drive revenue.
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Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.
Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.
Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..
Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.
Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue
WoW. Amazing Review. 👍
I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here
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