Etihad Airways Set to Welcome 5 Million Guests This Summer

Etihad Airways is looking forward to one of its busiest ever summer holiday seasons. Etihad expects to welcome around five million guests to Zayed International Airport across the peak period.

Check-in

Guests can easily check-in online using etihad.com or the mobile app, and then take their luggage to one of the many automated and easy-to-use self-service bag drops at the terminal. The facility allows you to weigh and tag your bags and collect your boarding pass quickly and easily.

For added convenience over the summer, a number of offsite check-in and bag-drop facilities are available. Customers using these will be offered 2,000 Etihad Guest Miles from 10 June to 15 August.

• Abu Dhabi Cruise Terminal (open 24-hours)

• The Fountains – YAS Mall (open from 10am to 10pm)

• Mussafah (open from 10am to 10pm) 38 Al Arzaq Street, Mussafah Shabia-11, Behind Al Madina Hypermarket

• Al Ain (open from 10am till 10pm) Lulu Hypermarket Kuwaitat, Shakhboot Bin Sultan St, Central District

Flight information and status update

Guests are advised to keep up to date with the very latest travel information on their flight by checking the Manage My Booking section on etihad.com or the mobile app. Here they can view or make changes to their flight, select a seat, and access a whole range of other options.

Home Check-in

For more convenient travel options, guests can also check in for their Etihad flight from the comfort of their own home at least seven hours before their flight by visiting etihad.com/homecheckin. This means passengers can check in their bags, choose their seat and collect their boarding pass and luggage tags from their home in Abu Dhabi. The service starts from just 220 AED for up to four bags, irrespective of the number of passengers.

Once at Abu Dhabi International Airport, all non-transit passengers who have used the home check-in service can skip the queues bag-free, making the airport journey seamless. Luggage will need to be collected at the destination baggage belt.

Pre-purchase travel options

The Etihad Airways website also has a variety of pre-purchase seating and upgrade options for greater comfort while travelling during the school holidays. ‘Economy Extra Legroom’ offers a generous area for guests to stretch their legs. There is also the innovative ‘Neighbour-free Seat’ option for guests to bid for at least 72 hours prior to departure.

Pre-purchase travel options for the lounge:

Eligible guests travelling on Etihad Airways operated flights from Abu Dhabi can pre-purchase First and Business Class Lounge access up to 90 minutes before departure.

Lounge access vouchers are available online at Etihad.com and through Manage My Booking. Walk-in lounge access based on availability remains available for guests who did not purchase the voucher in advance.

Check-in and Boarding Times

During peak times, Economy Class check-in for non-US flights opens four hours before departure and closes one hour before departure. Guests are encouraged to arrive early and allow plenty of time.

Business and First class check-in closes 45 minutes before departure.  Boarding for all Etihad Airways departures closes 20 minutes prior to departure for guests in all classes.

Guests travelling to some destinations in the US will benefit from the US Customs and Border Protection facility at Zayed International Airport which means they complete all immigration and customs formalities in Abu Dhabi before departing.

Guests must check in two hours before departure and present themselves at the US Customs and Border Protection facility no later than 90 minutes before departure.

Go paperless with the Etihad Airways mobile app

With the Etihad Airways mobile app, guests can check in 30 hours before departure and download an electronic boarding pass for presentation at the bag drop and when boarding their flight.

The app is free to download from the Apple App Store or Android Play and has a host of features including preferred seat selection, pre-purchasing of additional baggage and flight status information.