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Chidozie Uzoezie

Etihad Airways Partners with Amadeus For Next-Gen Travel Technology


Etihad Airways, the national airline of the UAE, is set to embark on a major digital transformation following the signing of a landmark multi-year deal with Amadeus.

As part of the deal, Etihad Airways will implement the full Amadeus Altéa PSS suite, including web booking, revenue management capabilities and merchandising, data management, and passenger servicing solutions.


These technology products will be customized for Etihad over the coming years and will improve the experience of guests, staff, travel agents, Etihad Guest members, and corporate customers.

Etihad’s guests will see new web and mobile channels powered by Amadeus Digital Experience suite, offering the simplest user experience possible to purchase flight tickets and manage bookings.


Advanced retailing capabilities will be developed collaboratively using machine learning to provide guests with bespoke offerings and personalize their travel experience.

To modernize retailing capabilities across sales channels, Etihad has also signed for Amadeus Altéa NDC (New Distribution Capability) and will work with Amadeus to distribute personalized travel offers to guests.


Etihad will make its full range of NDC offers available to Amadeus travel sellers, allowing agents to see the features of Etihad’s award-winning product more transparently and the ancillaries that can be bought.

The airline will, in addition, implement the Altéa Departure Control Customer Management component of the suite, providing guests with real-time, personalized alerts of offers, services, and flight changes.


The system will offer a higher level of service customization and provide guests with a faster and simpler check-in process, which is more important than ever as travel rebuilds.

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Comments (33)

Ospite
21 set 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Ospite
30 set 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
24 ott 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Ospite
10 nov 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Ospite
18 nov 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Ospite
04 dic 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Ospite
15 dic 2022

WoW. Amazing Review. 👍

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Ospite
07 gen 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Ospite
07 ago 2023
Risposta a

Where is here.

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Ospite
27 gen 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Ospite
27 feb 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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