top of page
Search
Chidozie Uzoezie

Dana Air Releases Statement on Violent Passenger



Dana Air, today, released an official statement on the violent conduct of a passenger on one of the airline’s staff. Please read the statement below.


“Our attention has been drawn to a violent conduct by a passenger named Dr Chike Okogwu, on our staff and booking systems at our Abuja station yesterday the 20th of December, 2020


To put the issue into proper perspective, the said passenger (a PWD Person With Disability) who we regard as Special Passengers at Dana Air, got to our counter yesterday, 20th December 2020 at about 8pm for his flight and when our Duty Manager noticed him in the midst of the upsurge of passengers, approached him and politely explained to him that as a matter of policy, comfort and safety of our guests, we do not carry Special Passengers at night while offering to check him in first, on the 7am flight the next day.


The said passenger blatantly refused the offer and went violent on the Duty Manager causing her injuries in the process. This same passenger also went further to destroy our check-in systems, chairs, Covid-19 Protective glass shields and weighing machines at our counter in Abuja. (We have our video evidence)


Dr Chike Okogwu has enjoyed the luxury of flying with us for many years even as other airlines have totally refused to even sell tickets to him as a result of his reputation of verbally attacking able-bodied staff assigned to assist him whenever he is flying.


Apart from this reason why other airlines avoid him, Dr Chike knows that Dana Air is among the few airlines that accept Persons with Disability with a policy which we expect them to follow strictly in their own interest and in the interest of safety.


While we acknowledge and regret the frustrations of our guests at this time and working round the clock to resolve the undesirable issues our guests are experiencing, we wish to state without an iota of doubt that Dana Air has never, and will never as a brand; discriminate against ANY passenger no matter the circumstance.


Dana Air will also not tolerate any acts of violence against any of her staff, passengers or property and as a law-abiding corporate citizen of Nigeria, we urge Dr Chike Okogwu to be civil in his engagements as everything we do at Dana Air will always be in the interest of safety.”

コメント


A4-print-explore the world with ethiopian-R-1022-compressed.jpg
SAT2.jpg
20241112_103529.jpg
SAA2.jpg
ATWMediaAwards_(1080pxX1080px)_(Nov2024)-01.jpg
300x300px.jpg

 Featured Posts 

Comments (33)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

Like

Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

Like

kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

Like

Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

Like

Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

Like

Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


Like

Guest
Dec 15, 2022

WoW. Amazing Review. 👍

Like

Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

Like
Guest
Aug 07, 2023
Replying to

Where is here.

Like

Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

Like

Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


Like
20241111_131154.jpg
300x300 v1.png

 Latest 

Join Our Subscribers

Thanks for subscribing!

bottom of page