Payment processes, chargebacks and refunds will be discussed at length in the first Travel Forward Online, a new imprint designed to bring a digitized Travel Forward experience to the desktops of the global travel tech community.
Five different Travel Forward Online events will take place over the next few months, ahead of the real-world conference, event and exhibition taking place at ExCeL London from Monday 2 November to Wednesday 4 November.
Each TF Online session will have clearly defined topics for consideration and will feature a keynote speaker, industry experts, panels and presentations.
The first takes place on Tuesday 14 July, under the title of “Paying for travel: the customer impact during and post the COVID-19 experience”. The conference begins at 9.30am and ends around 1pm.
One of the biggest pain points across the industry during the height of the outbreak was the B2B and B2C processes for supplier chargebacks and traveller refunds.
The scale of disruption to global travel put pressure on existing ways of doing business, while suppliers also needed to make sure they dealt with the current crisis in a way which prepared the ground for the post-COVID-19 reality.
To register for “Paying for travel: the customer impact during and post the COVID-19 experience”, click here.
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Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.
Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.
Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..
Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.
Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue
WoW. Amazing Review. 👍
I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here
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