In response to the Coronvirus outbreak, Emirates is now implementing thermal screening measures for all passengers travelling on US flights departing from Dubai International Airport, effective, 12 March 2020.

Thermal scanners will be placed at departure gates for all US gateways. Passengers who are found to have higher than normal temperatures, will undergo further testing. This is in addition to the thermal screenings done for all passengers on arrival as they pass through customs.

Passengers are advised to observe the general recommended time of arrival at the airport, which is 3 hours ahead of departure, to ensure seamless check-in procedures and to complete their immigration formalities.

In a related vein, Emirates has suspended its flights between Dubai and Italy with the final flight operating on 15th of March. The airline is working with the relevant authorities to monitor the developments closely as the COVID-19 situation evolves.

Emirates plans to gradually roll out thermal screening procedures for all of its flights departing Dubai to ensure the health and safety of its customers travelling abroad.

In addition to thermal screening at the airport, Emirates has also implemented proactive and voluntary measures to ensure a safe flying experience with enhanced cleaning and complete disinfection protocols in over 248 aircraft departing Dubai each day.

The airline utilizes high-grade cleaning chemicals proven to kill viruses and germs, leaving a long-lasting protective coating against viruses, bacteria and fungi on surfaces.

On any aircraft found to have transported a suspected or confirmed COVID-19 case, Emirates implements further deep cleaning including the defogging of cabin interiors and misting with disinfectant.

Emirates is also offering passengers additional peace of mind with the ability to change their travel dates without change and reissuance fees on any bookings made prior to 31 March 2020.

Cancellation and refund fees will also be waived for bookings made between 7 March and 31 March 2020, regardless of travel date. Visit emirates.com for more details on the waiver.