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Chidozie Uzoezie

KLM Introduces Films with Audio Description for Blind Passengers


KLM Royal Dutch Airline has started offering films with audio description via its inflight entertainment system aboard intercontinental flights with effect from 2 January, 2017. 

The new service which is available aboard all KLM’s Boeing 777 and Boeing 787 aircraft, will ensure that blind and visually impaired passengers can also enjoy films during their flight.

The first films with audio description are Home Again, Kingsman, The Golden Circle and Lego Ninjago Movie. More films will be added in the coming months.

Audio description is a means of making films and television programmes accessible to blind and visually impaired people. A narrator describes all the visual elements during breaks in dialogue. The narrator describes the characters, facial expressions, their location and plot developments.

KLM has been in the forefront of introducing innovative onboard and ground technologies with the aim of offering customers enhanced passenger experience.

In November, the airline started offering Facebook Messenger users in Japan, South Korea and South Africa the option of asking questions to service agents via Messenger customer chat on KLM.com.

In October, 2017, it introduced BlueBot (BB), an artificial intelligence which helps customers book a ticket on Messenger. During 2017 Chritmas, it intoduced the 'Connecting Seats'.

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Comments (33)

Guest
Sep 21, 2022

We just booked our QATAR 🇶🇦 HÔTEL yesterday for 2 différent short stars of 2 nights and 3 nights for the Final… https://www.14sb.com/fifa-world-cup-hotels.html . Not exactly cheap but ok price for 4.5 Stars luxury and in Doha Center City! Thanks and Good Luck everyone! Vamos MEXICO!

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Guest
Sep 30, 2022

Wow! Stunning! Hilton seems to be taking Africa by storm. Just a couple of years back, they opened the first ever in Eswatini.

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kasarokcaesar
Oct 24, 2022

Wonderful event and topics discussed, hopefully we see the manifestations in our African airline businesses in the nearest future. Kudos to you all.

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Guest
Nov 10, 2022

Hi, I'm Lucy. Please how do I embark on my travel/ tour business. I am newbie and help..

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Guest
Nov 18, 2022

Prices in the Sol Torremolinos Don Pablo are the same than two weeks ago.

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Guest
Dec 04, 2022

Good location astounding but the staffs are rude and they make me wait so long for the service. They charge me more than what is on the website and did not refund me the manager is not helping with the issue


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Guest
Dec 15, 2022

WoW. Amazing Review. 👍

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Guest
Jan 07, 2023

I spent the holidays here, I don't know why but during the holidays their reception smells like a piss Id rather not spend my special occasions here

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Guest
Aug 07, 2023
Replying to

Where is here.

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Guest
Jan 27, 2023

Thank you for sharing such a detailed review about ethiopian airlines in your post. I am an avid traveller and keep reading flight reviews to assess the options available. Your review particularly drew my attention because you have shared so many pictures to capture every aspect of the flight experience. It is a very nice effort.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html

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Guest
Feb 27, 2023

I am really tempted to book the next ethiopian airlines ticket and relive your journey. The pictures shared with the post also reflect that you truly enjoyed the travel. Great post! I also like the fact that you have covered nuances about the food and entertainment service through the pictures. It helps people know what to expect on their travel by this airline.


More Info : https://www.cleartrip.ae/flight-booking/ethiopian-air-airlines.html


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